Return & Refund Policy

Effective Date: March 16, 2025

1. Return Eligibility

Since we operate via Amazon FBA, all returns and refunds are subject to Amazon’s return policies. Customers should initiate returns through Amazon’s platform.

2. Refund Processing

  • Refunds are processed by Amazon within their specified timeframes.

  • Nexora Supply does not handle direct refund transactions.

3. Non-Returnable Items

Certain beauty and skincare products may be non-returnable due to hygiene standards.

For further questions, email info@nexorasupply.com.

Shipping & Fulfillment Policy

Effective Date: March 16, 2025

1. Order Processing

All orders are fulfilled via Amazon FBA, ensuring fast and reliable delivery. Shipping times depend on Amazon’s fulfillment center processing.

2. Shipping Costs

Amazon determines shipping fees based on the selected shipping method.

3. Order Tracking

Tracking information is provided directly through Amazon.

For support, contact info@nexorasupply.com.

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